PICK-UP's AND DROP-OFF's

There is no charge for this 24 hour service only at the airport. After you pick up your luggage, clear customs and security, just walk out the main exit. Outside, one of our representatives will be waiting and looking for you with a sign with PAYLESS CAR logo. Drop offs are not allowed, or processed at the airport, Bus or Ferry terminals.

AGE LIMIT

The minimum age is 21 and there is no maximum age limit. He/she must have in their possession, at the time of renting and while driving the rented vehicle, an original, valid and current drivers license, with photograph. Original, valid and current International driver's licenses, with photograph, are also accepted, from any country, but are not required or mandatory.

ADDITIONAL DRIVERS

Each car rental contract titleholder is allowed to add two additional drivers, at no extra cost. Three or more additional drivers may be added, at 5 USD, per day, each, and must meet the same requirements stated in the previous paragraph.

DRIVING AREA RESTRICTIONS

Within Mexico, there are no driving area restrictions. If you want to drive into Belize, Guatemala or Honduras, specify in the space for "comments", when you book, so the necessary documentation will be available when you arrive to process your rental contract. There is no charge for this service. However, you must always enter or exit Guatemala, through Belize, not Mexico. If you try to enter or exit Guatemala through Mexico, you will be required a notarized legalization affidavit, which requires a few days to process and will cost, at least, 150 USD, depending on the Notary fee. Whatever the amount, it is additional to the rental fee. Some clients pay it, the majorities do not, and the decision is always up to the client.

PAYMENT METHODS

Credit or Debit AMEX, VISA. No personal checks or travel vouchers. Credit or Debit card data is not required to book a reservation, only when processing the rental contract, upon arrival.

DEPOSIT FOR GUARANTEE

This charge is made by credit card only and depends on the type of vehicle shown on this list:

For economy to compact vehicles: $600.00 usd.
For mid-size vehicles: $700.00 usd.
For full size: $800.00 usd.
For SUV- Jeeps: $1000.00 usd.
For mini vans, 8 & 12 passenger vans: $1000.00 usd.
For Suburban:$1500.00 usd.

INSURANCE POLICIES AND SURCHARGES

In case of an accident, the insurance companies require that the titleholder of the contract, or any authorized additional driver, must have his/her drivers license, with photograph, on their person and the names must be specified on the front page of the rental contract. If not, the insurance company will not honor the insurance policy. Also, that they must report the accident immediately to the PRICE CAR RENTAL phone numbers, on the front page of the contract, so that an insurance adjustor can be sent to the scene of the accident immediately.

CDW - Collision Damage Waiver

CDW is a coverage that reduces the client's responsibility. The cost of this coverage is 10 USD, per day and is optional. In case of an accident, the client only pays a deductible, according to the vehicle category. If this coverage is declined, the client is totally responsible for any and all damages. The CDW deductibles are as follows; Mini economy, compact and mini SUV categories: 1500 USD Mid-size, intermediate and compact SUV categories: 1900 USD Full size category: 2000 USD Jeep wrangler to SUV categories: 3000 USD Minivan and full size van category: 3500 USD Luxury categories: 4500 USD It is not refundable and is valid only in Mexico.

PAI - Personal Accident Insurance

PAI covers medical expenses for the occupants of the rented vehicle This includes doctors, hospital and ambulance service The cost of this coverage's is optional and is as follows: Mini to a full size vehicle is 5 USD, per day Jeeps, SUVs, luxury vehicles, mini vans and vans, is: 8 USD, per day. It is not refundable and is valid only in Mexico.

LIS - Liability Insurance Supplement

This covers expenses caused by the rented vehicle to third persons or their properties. Legal counseling is also included, if required The cost of this coverage is 15 USD, per day, and is mandatory It covers up to 100,000 USD for damages It does not cover damages to the rented vehicle or, medical expenses for the occupants of the rented vehicle It is not refundable and is valid only in Mexico.

EPC - Extended Protection Coverage

This coverage is an extension of the CDW coverage. This reduces the deductible to zero, based on terms and conditions of the full coverage. Insurance is valid only in Mexico The cost of this coverage is optional and is as follows: Mini economy to full size categories is 10 USD, per day, in addition to the CDW cost. A Jeep wrangler to luxury categories is 15 USD, per day, in addition to the CDW cost. It is not refundable and is valid only in Mexico.

TGI - Tire and Glass Coverage

This coverage the windshield, wheels and tire damages (if damage is not due to negligence) Insurance is valid only in Mexico The cost of this coverage optional and is 5 USD, per day. It is not refundable and is valid only in Mexico.

REFUND POLICY

If for any reason, the titleholder of the contract returns the rented vehicle before the stipulated return date on the front page of the rental contract, a reimbursement for the unused days of the rental fee will proceed. However, said reimbursement will Not Include Insurance Rates and Taxes, as those are not refundable.

LATE DROP OFFS

There is a 45 minute tolerance period for drop offs. If for any reason, the rented vehicle is not returned at the stipulated hour, on the rental contract, the late charge will be $10 USD per hour for Intermediate Suv to Full Size Van or $5 USD per hour for other car types. After two hours, a whole day rent will be charged, this apply for online reservations too.

ADDITIONAL SERVICES

Baby seats, for newly born to 3 year olds, are 5 USD, per day. There are no Booster seats, for 3 to 5 year olds, as they are no required by law. GPS are 10 USD per day. From 7 to 14 days, 7 USD per day, 15 days or more, 5 USD per day.

ONE DAY RENTALS

On one day rentals only, to pick up in Cancun and drop off in Playa del Carmen, or visa versa, an additional charge of 20 USD will be applied. To pick up in Cancun and drop off in the Tulum-Akumal areas, or visa versa, an additional charge of 30 USD will be applied. To pick up in Playa del Carmen and drop off in Tulum, or visa versa, an additional charge of 10 USD will be applied.

Policies »
Our rates are ALL inclusive
  • Insurance for theft and collision damage (TP & CDW)
  • Liability insurance supplement (LIS)
  • Free mileage
  • Medical expenses insurance (PAI)
  • Airport, State and Federal Taxes
  • Pick up and drop off at the cancun airport
  • Legal Assitance
  • Additional drivers
  • Vehicle licensing cost
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